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Pigeon Auction House

Terms & Conditions

Below is a draft set of Terms and Conditions for a pigeon auction and pigeon product sales website in South Africa. It includes provisions for proxy bidding, buyer responsibility for transport and delivery, and compliance with the Protection of Personal Information Act, 2013 (POPIA)

TERMS AND CONDITIONS

1. INTRODUCTION

These Terms and Conditions (“Terms”) govern the use of this website, participation in auctions, and the purchase of pigeons and pigeon-related products through this platform (“the Site”).

By registering an account, placing bids, listing items, purchasing products, or otherwise using the Site, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Site.

2. DEFINITIONS

“Auction” means any sale conducted through the Site where bidders compete to purchase a pigeon or related item.

“Buyer” means any person who registers, bids, or purchases through the Site.

“Seller” means any person or entity listing pigeons or products for sale.

“Proxy Bid” means a maximum bid amount entered by a bidder, allowing the system to automatically bid on the bidder’s behalf.

“Products” means pigeon-related goods, supplies, equipment, feed, supplements, medications (where legally permitted), and other items sold through the Site.

“Pigeons” means live pigeons offered for sale or auction.

3. ELIGIBILITY

Users must:

  • Be at least 18 years old.

  • Have the legal capacity to enter into binding agreements.

  • Provide accurate and complete registration information.

  • Comply with all applicable laws and regulations.

The Site reserves the right to suspend or terminate any account at its sole discretion.

4. REGISTRATION

Users must create an account to participate in auctions or make purchases.

You agree to:

  • Keep your login details confidential.

  • Be responsible for all activities under your account.

  • Notify the Site immediately of any unauthorized use.

The Site may verify user information and request supporting documentation.

5. AUCTION RULES

5.1 Binding Nature of Bids

All bids are final and legally binding.

A bid may not be withdrawn once submitted unless required by applicable law.

The highest bid at the close of the auction will generally be declared the winning bid.

5.2 Proxy Bidding

The Site offers a proxy bidding system.

By entering a maximum bid amount:

  • The system will automatically place bids on your behalf.

  • Bids will increase only as necessary to maintain your leading position.

  • The system will not exceed your specified maximum amount.

  • If two users enter identical maximum bids, priority will be given to the bidder who entered the amount first.

The Site does not guarantee that a proxy bid will result in a successful purchase.

5.3 Auction Closing

The Site may implement automatic auction extensions where bids are received shortly before closing and have a soft close function which will extend the closing time by 5 min if a bid is received within 5 minutes of closing. It will extend on this rule until bidding ends.

The Site reserves the right to:

  • Correct errors.

  • Cancel auctions.

  • Suspend bidding.

  • Remove listings.

Such actions may be taken where fraud, technical issues, disputes, or regulatory concerns arise.

6. PAYMENT

Winning bidders must make payment within the period specified on the Site.

Accepted payment methods will be displayed during checkout.

Failure to make payment may result in:

  • Cancellation of the sale.

  • Suspension of account privileges.

  • Restrictions on future bidding.

7. OWNERSHIP AND RISK

Ownership of pigeons or products transfers only after full payment has been received and confirmed.

Risk passes to the Buyer upon collection or release of the pigeon or product for transport.

8. TRANSPORT AND DELIVERY

8.1 Buyer’s Responsibility

Transport, shipping, collection, delivery arrangements, permits, veterinary requirements, and all associated costs are solely the responsibility of the Buyer.

The Site and Seller are not responsible for arranging transport unless expressly agreed in writing.

8.2 Collection of Pigeons

The Buyer must collect purchased pigeons within the period specified by the Seller.

Failure to collect may result in:

  • Additional boarding or care charges.

  • Cancellation of the sale.

  • Any other remedy available under law.

8.3 Transport Risks

The Buyer assumes all risks associated with transport, including:

  • Injury.

  • Illness.

  • Loss.

  • Delay.

  • Death of a pigeon during transportation.

Neither the Site nor the Seller shall be liable for incidents occurring after the pigeon has been released for collection or transport.

9. HEALTH, CONDITION AND WARRANTIES

Unless otherwise stated:

  • Pigeons are sold “as is”.

  • Descriptions are provided in good faith.

  • Performance, breeding success, racing results, health outcomes, or future value cannot be guaranteed.

Buyers are encouraged to conduct due diligence before bidding.

The Site makes no warranties regarding:

  • Fitness for a particular purpose.

  • Future breeding ability.

  • Racing performance.

  • Genetic characteristics.

10. PRODUCT SALES

Products sold through the Site are subject to availability.

The Site reserves the right to:

  • Refuse orders.

  • Limit quantities.

  • Correct pricing errors.

Product images are for illustrative purposes only.

11. RETURNS AND REFUNDS

Returns and refunds will be handled in accordance with applicable South African consumer protection laws, including the Consumer Protection Act where applicable.

Live pigeons may not be eligible for return except where required by law or where otherwise agreed in writing.

12. PROHIBITED CONDUCT

Users may not:

  • Submit fraudulent bids.

  • Manipulate auctions.

  • Misrepresent pigeons or products.

  • Use the Site unlawfully.

  • Interfere with Site operations.

The Site may suspend or permanently ban users engaging in prohibited conduct.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

The Site, its owners, directors, employees, agents, and affiliates shall not be liable for:

  • Indirect damages.

  • Consequential damages.

  • Loss of profits.

  • Loss of opportunity.

  • Transport-related losses.

  • Illness, injury, or death of pigeons after collection or release for transport.

The Site acts primarily as a marketplace facilitating transactions between Buyers and Sellers.

14. INDEMNITY

Users agree to indemnify and hold harmless the Site, its owners, employees, and affiliates against any claims, damages, losses, liabilities, or expenses arising from:

  • Use of the Site.

  • Breach of these Terms.

  • Participation in auctions.

  • Transport arrangements.

  • Sale or purchase transactions.

15. POPIA (PROTECTION OF PERSONAL INFORMATION ACT)

15.1 Collection of Information

The Site collects personal information necessary to:

  • Register accounts.

  • Process payments.

  • Facilitate auctions and sales.

  • Communicate with users.

  • Comply with legal obligations.

Information may include:

  • Name and surname.

  • Contact details.

  • Identity or registration information where required.

  • Payment information.

  • Transaction history.

15.2 Consent

By using the Site, users consent to the collection, processing, storage, and use of personal information in accordance with POPIA. All bids on this site is listed and the buyers name will be visible on the site when placing a bid.

15.3 Purpose of Processing

Personal information will only be processed for lawful purposes including:

  • Managing accounts.

  • Facilitating auctions.

  • Completing sales.

  • Customer support.

  • Fraud prevention.

  • Legal compliance.

15.4 Information Security

The Site will take reasonable technical and organizational measures to protect personal information against:

  • Loss.

  • Unauthorized access.

  • Disclosure.

  • Misuse.

15.5 Sharing of Information

Personal information may be shared with:

  • Payment processors.

  • Service providers.

  • Regulatory authorities where legally required.

  • Sellers and Buyers where necessary to complete a transaction.

The Site will not sell personal information to third parties.

15.6 User Rights

Users may request:

  • Access to personal information.

  • Correction of inaccurate information.

  • Deletion of information where legally permissible.

  • Withdrawal of consent where applicable.

Requests may be submitted through the contact details provided on the Site.

16. ELECTRONIC COMMUNICATIONS

Users consent to receiving communications electronically, including:

  • Auction notifications.

  • Invoices.

  • Account notices.

  • Marketing communications

Users may opt out of marketing communications at any time.

17. DISPUTE RESOLUTION

Parties shall first attempt to resolve disputes amicably.

If unresolved, disputes shall be subject to the laws of South Africa and the jurisdiction of the South African courts.

18. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

19. AMENDMENTS

The Site reserves the right to amend these Terms at any time.

Updated Terms will be published on the Site and become effective upon publication.

Continued use of the Site constitutes acceptance of the revised Terms.

20. CONTACT INFORMATION

For questions regarding these Terms, privacy matters, POPIA requests, or disputes, contact:

Pigeon Auction House
Email: pigeonauctionhouse@gmail.com
Telephone: +27 79 669 6747
Physical Address: Die Mathee’s, Vaal Eden, Parys, Freestate, South Africa
Information Officer (POPIA): Vickey Mathee

By registering an account, bidding in an auction, listing pigeons, or purchasing products through the Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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